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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keanu Kalawaia

Keanu Kalawaia

December 23, 2024

5  out of  5
rating by Keanu Kalawaia
"Speedy fast and friendly. Shelby explained the policy as we went through it all so I understood all of it completely. Great service with great people."
We responded:
"Thank you, Keanu! I'm happy you found our service fast and friendly. It's wonderful to know that our explanations helped you understand the policy completely. We're grateful for your feedback and are here for any future questions or needs you might have!"
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Sid Lipscomb

December 10, 2024

5  out of  5
rating by Sid Lipscomb
"Very Nice"
We responded:
"Sid, thank you for the wonderful review! I'm glad you had a positive experience with our office. If you need any further assistance, we're here to help!"
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Antonia Youngwirth

December 6, 2024

5  out of  5
rating by Antonia Youngwirth
"Angelique was very thorough and knowledgeable. She was extremely helpful in verifying what certain coverages entailed. She was very patient with me and my questions. Great Job!!!!!"
We responded:
"Antonia, thank you for your wonderful review! I'm glad to hear that Angelique was able to assist you so thoroughly and patiently. We appreciate your recognition of her knowledge and dedication. If you have any more questions or need further assistance, feel free to reach out. We're always here to help!"
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Daniel Babayev

December 2, 2024

5  out of  5
rating by Daniel Babayev
"It was nice working with Icesis, getting our auto insurance with her was easy, will definitely recommend her to all my family and friends."
We responded:
"Daniel, thank you for your wonderful review! I'm glad to hear that working with Icesis made getting your insurance a breeze. We truly appreciate your recommendation to your family and friends. If you need any further assistance, don't hesitate to reach out!"
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Christopher Connelly

November 11, 2024

5  out of  5
rating by Christopher Connelly
"I wish I could give Shelby De Jesus State Farm more than 5 stars!!! The most knowledgeable and helpful team to get my policy set up! Wouldn’t work with anyone else! Overall I cannot recommend this agency more to anyone- best all around!!!"
We responded:
"Christopher, thank you so much for your wonderful review! I'm glad to know that our team could assist you in setting up your policy and that you found our service so helpful. Your recommendation means a lot to us. We're always here for any future needs or questions you might have. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Jennifer Dones

November 8, 2024

5  out of  5
rating by Jennifer Dones
"SHELBY IS AMAZING! 10/10 🙌🏻 I was literally in the car dealership and I needed insurance asap, I gave her a call and immediately got what I needed. She’s quick, professional, friendly, extremely knowledgeable with what she does & I highly recommend her!"
We responded:
"Jennifer, thank you so much for your fantastic review! I'm glad we could assist you quickly at the car dealership. Your kind words about my professionalism and knowledge mean a lot. If you ever need anything else, don't hesitate to reach out. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Diane Mills

November 8, 2024

5  out of  5
rating by Diane Mills
"Shelby and her team make it easy!! Great people!"
We responded:
"Diane, I'm so glad you found our team easy to work with! We truly appreciate your kind words and are happy to have you as part of our community. If you ever need anything, don't hesitate to reach out. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Aubrie Amann

November 7, 2024

5  out of  5
rating by Aubrie Amann
"Shelby is amazing! Even being out of state, she makes sure we have everything we need, and gets back to us very quickly!"
We responded:
"Aubrie, thank you for your kind words! I'm happy to know that even from out of state, you feel well taken care of. Ensuring you have everything you need and responding promptly is always our priority. If you ever need anything else, don't hesitate to reach out. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Mackenzie Rae

November 7, 2024

5  out of  5
rating by Mackenzie Rae
"Shelby’s office is the best! So helpful and patient helping me personalize my insurance plans to fit my needs! So happy to have my insurance with Shelby De Jesus and I have the best policy for my current needs!"
We responded:
"Mackenzie, thank you so much for your wonderful review! I'm glad to hear that our office could help you personalize your insurance plans to fit your needs. It's great to know you're happy with your policy and the service provided. If you ever have any questions or need further assistance, don't hesitate to reach out. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Charles Rosenow

Charles Rosenow

November 7, 2024

5  out of  5
rating by Charles Rosenow
"Amazing job they did with their customer service"
We responded:
"Thank you, Charles! I'm glad you appreciated our customer service. If you ever need anything else, feel free to reach out. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Lauren Basch

November 7, 2024

5  out of  5
rating by Lauren Basch
"We have been lucky enough to have Shelby’s services since before she had her own office!! And I would follow her anywhere. As a fellow mom, she isn’t just looking out for the best deal for her, she truly cares about each of us, and wants to make sure we (my family and kids) are set and protected in any case! I have also asked her a million unnecessary questions, and she has answered them all without making me feel silly!"
We responded:
"Lauren, thank you so much for your wonderful review! I'm truly grateful for your continued business and support over the years. It means a lot to know that you feel cared for and protected, especially as a fellow mom. I'm here to answer any questions you have, no matter how many, and I'm glad you feel comfortable reaching out. If you ever need anything else, don't hesitate to get in touch. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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ronnay morris

November 7, 2024

5  out of  5
rating by ronnay morris
"Shelby is great!"
We responded:
"Thanks, Ronnay! I'm glad you think so. If you ever need anything, feel free to reach out. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Sam Cruz A

November 5, 2024

5  out of  5
rating by Sam Cruz A
"I received OVER THE TOP, friendly service from ICESIS!!! She made things easy for me. Moved from Washington to Las Vegas and ICESIS made me feel comfortable with the service that STATE FARM provides. THANK YOU ICESIS🤙"
We responded:
"Sam, thank you for sharing your experience! I'm so happy to hear that Icesis provided you with such friendly and helpful service during your move from Washington to Las Vegas. It's wonderful that she made you feel comfortable with our services. We appreciate your kind words and look forward to assisting you with any future needs. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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C Chao

November 4, 2024

5  out of  5
rating by C Chao
"I was referred by my property manager for landlord dwelling insurance and they have been very helpful in the overall process. 5/5 Outstanding service by State Farm!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Lee Martinez

October 28, 2024

5  out of  5
rating by Lee Martinez
"Great service and communication!"
We responded:
"Lee, thank you for your wonderful feedback! I'm glad you appreciated our service and communication. If you ever need further assistance, we're here to help. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Mike jim

October 26, 2024

5  out of  5
rating by Mike jim
"It was great working with Megan!"
We responded:
"Mike, I'm glad to hear you had a great experience working with Megan! We appreciate your feedback and are grateful for your support. If you need any further assistance, feel free to reach out. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Paige Glover

October 23, 2024

5  out of  5
rating by Paige Glover
"Amazing! I truly can’t thank Shelby enough for going above and beyond for me. I highly recommend State Farm for all insurance needs."
We responded:
"Paige, thank you for sharing your experience with Icesis! We greatly appreciate you letting us be your good neighbor."
Profile photo of Kekoa Ayau

Kekoa Ayau

September 19, 2024

5  out of  5
rating by Kekoa Ayau
"Cant be more happy with the insurance Shelby set me up with and for a great price"
We responded:
"Kekoa, I'm so happy you’re satisfied with the insurance plan we set up for you! It's wonderful to know you found it to be a great price. If you ever need anything else, our office is here to help. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Alan Zangle

July 12, 2024

5  out of  5
rating by Alan Zangle
"Megan was an amazing help into saving is money"
We responded:
"Thank you, Alan, for your positive feedback! I'm glad Megan was able to help you save money. We're grateful for your kind words and happy to assist with any future insurance needs you may have. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Ojay Llanes

June 28, 2024

5  out of  5
rating by Ojay Llanes
"10/10 - would recommend"
We responded:
"Thank you, Ojay, for the glowing recommendation! I'm pleased to hear you had a 10/10 experience with our insurance services. Our team is grateful for your support and we look forward to assisting you further. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Raf C

June 27, 2024

5  out of  5
rating by Raf C
"Excellent staff especially Megan Johnson who patiently answered all my concerns regarding my auto and home insurance needs. And also Shelby de Jesus whom I spoke last regarding e-sign documents."
We responded:
"Raf, I'm pleased to hear that Megan and our office could assist you with your auto and home insurance needs, as well as with e-sign documents! We're grateful for your positive feedback and for recognizing our team's dedication to providing excellent service. Please don't hesitate to reach out if you have any more questions or require further assistance. - Shelby De Jesus - State Farm Insurance Agent, Las Vegas, NV"
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Marissa Kilkenny

April 30, 2024

5  out of  5
rating by Marissa Kilkenny
"She was the best!"
We responded:
"Marissa, thank you for trusting our agency with your insurance needs. - Shelby De Jesus - State Farm Insurance Agent"
Profile photo of Aaron Benson

Aaron Benson

April 29, 2024

5  out of  5
rating by Aaron Benson
"Very pleasant experience. Megan was very knowledgeable and entire office was very friendly."
We responded:
"Aaron, thank you for taking the time to share your experience with us! We're thrilled to hear that you had such a pleasant visit and that Megan provided you with excellent service! We appreciate your feedback and look forward to assisting you in the future! - Shelby De Jesus - State Farm Insurance Agent | Las Vegas, NV"
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Trevor Nau

April 19, 2024

5  out of  5
rating by Trevor Nau
"Very helpful"
We responded:
"Trevor, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Shelby De Jesus - State Farm Insurance Agent"
Profile photo of Liaule Tekletsadik

Liaule Tekletsadik

March 21, 2024

1  out of  5
rating by Liaule Tekletsadik
"Horrible customer service. I have been charged life insurance without knowing for several months, and they refused to refund my money back"
We responded:
"Liaule, we empathize with the frustration you're experiencing regarding your life insurance policy. As discussed earlier today, your life and auto policies were previously signed and handled by a different Agent previous to our Agency back in 2018. In response to your concerns, I have forwarded you the cancellation agreement should you decide to discontinue our services. Our commitment is to provide competitive rates and exceptional service to all our customers, and we want to ensure that your voice is heard in this matter. If you would like to delve deeper into this issue or explore alternative solutions, please don't hesitate to reach out to our office for further discussion and assistance."